1. what is the document scope( review from company and its requirement about what we are going to discuss in solution document by using salesforce software) write 2-3 points.

2. what is software overview( information about salesforce software from internet but in our words)

Company Name:  [Panpan Apothecary]

 

Panpan Apothecary is a general store where the inhabitants of Vancouver can purchase an assortment of re-branded local items and crafts ranging from skincare, fragrance, lotions, shampoos, body milk, cat-hair scarves, coffee, tea, toilet plungers, and produce. The place is more than just a store; it's also a place where people can get coffee or drinks, but it's neither a coffee shop nor a bar. In addition to selling products, Panpan Apothecary also offers branded immersive experiences. The store is open 9 am-5 pm every day.

 

Requirement:

Detailed Requirement	Module	Priority (4 = H)	Client Comments	Consultant Comments
Ability to capture high quality data		4		Avoid Garbage in/Garbage out
Ability to prevent duplicates		4		High quality is expected
Ability to capture specific data in easier way		2		Tracking specific customer points the things they would love to contunie to do
Ability to prevent mispelled data		4
Ability to keep content history		4
Ability to send automatic e mail		4
Ability to prevent loss of context		4		sticky notes, printing and handing a paper.
Ability to back up data in a regular basis		3
Ability to provide consist communication between departments		3
Abillity to provide scalable and sustinable work process		4
Ability to export data in nonmanual way		4
Ability to share things digitally		4
Ability to track sales in monhtly basis		4
Ability to capture top selling product in monthly basis		4
Ability to track where does an order come from		4
Ability to qualify how many order somebody place in their lifetime		4
Ability to present nonmanual customer follow up procedures.		4		Beauty conferences, providing samples and gathering the prospect then following up fully manual process till they become a customer.
Abilitiy to qualify leads either prospects		3
Ability to generate weekly basis report		3
Ability to identify top selling product in a monthly base		4
Ability to have time consuming report process.		4
Ability to give access according to job deifiniton or necessity of work		4

 This is an imaginary company. Please find below the example of document scope and software overview. Please don't rephrase the given information because we need document scope according to our company and its requirement. please add more information and we need it in our own words. we need solution from our problem in company by using salesforce software like how salesforce deal with these all problems with solution ,just overview in 2-3 points. requirement gathering is the problem in our company.