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1. What is the role of Balanced Scorecard to improve an organization's performance? Please indicate different perspectives of Balanced Scorecard by making explanations for each.

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1. What is the role of "Balanced Scorecard" to improve an organization's performance? Please indicate different perspectives of Balanced Scorecard by making explanations for each. 2. Assume that you are leading the adoption process of Balanced Scorecard for the performance evaluation of your company. Please explain some of the possible lagging and leading indicators by giving examples. (You can give your examples from the company that you work for or you can have your examples from a hypothetical firm.)

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