1. What is the term that is designed to provide learners with the knowledge and skills needed for their present jobs?

Development.

Training.

Career planning.

Career development. ( )

2. What are rewards related to the job itself or to from the psychological and/or physical environment in which the person works called?

A. Vacation.

B. Nonfinancial.

C. Benefits.

D. Sick pay.

3) ______________ is the process which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs, at the right time, to achieve the organizations objectives.

A. Staffing

B. Recruitment

C. Selection

D. Human Resource Planning

4. An ongoing process whereby an individual sets career goals and identifies the means to achieve them is called ____________.

A. succession planning

B. career development

C. career planning

D. management staffing

5. What is pay that a person receives in the form of wages, salaries, commissions and bonuses called?

A. Direct financial.

B. Benefits.

C. Incentives.

D. Enticements.

6. The process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, to apply for jobs with an organization is referred to as __________________.

A. human resource planning

B. selection

C. appraisal

D. recruitment

7. ______________ is the discipline which deals with what is good and bad, or right and wrong or with moral duty and obligation.

Morality

Sociology

Ethics

Civics

8. What task involves learning that goes beyond todays job and has a more long-term focus?

Training.

Career planning.

Development.

Career development.

9. A formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed is referred to as ____________.

career development

succession planning

career planning

training ( )

10. As an HR manager in charge of staffing for a restaurant chain, John is most likely NOT responsible for __________.

A. training

B. job analysis

C. recruitment

D. selection ( )

11. Lyle, an HR specialist at a publishing company, is in the process of choosing from a group of applicants the individual best suited for an assistant editor position. Lyle is most likely involved in the function of __________.

A. recruitment

B. HR planning

C. job analysis

D. selection ( )

12. Connor, who works as a banquet coordinator in a hotel, is scheduled to meet with his manager for a formal review and evaluation of his strengths and weaknesses. In which one of the following activities is Connor most likely participating?

A. performance appraisal

B. career development

C. succession planning

D. job analysis

13. Ellen enjoys working at Starbucks because of her interactions with customers and co-workers. The satisfaction that Ellen feels would best be categorized as ___________.

A. emotional health

B. nonfinancial compensation

C. performance satisfaction

D. indirect financial compensation ( )

14. Approximately half of all employees at ABC Manufacturing are union members. Which one of the following is ABC Manufacturing required by law to do with the labor unions?

A. Bargain with them in good faith.

B. Make concessions to them.

C. Help them organize activities.

D. Pay dues for their new members. ( )

15. Jenny works in the HR department of Southwest Airlines, and she specializes in industrial relations. In which one of the following activities would Jenny most likely participate?

A. Outsourcing tasks.

B. Testing job candidates.

C. Handling collective bargaining.

D. Monitoring employee safety issues. ( )

16. When a labor union represents a firms employees, what is the human resource activity often referred to as?

A. Union manager.

B. Labor manager.

C. Industrial relations.

D. Union relations manager. ( )

17. Which one of the following is NOT a human resource management function?

A. Staffing.

B. Training and development.

C. Human resource research.

D. Compensation. ( )

18. Why is it important for a company to provide a safe and healthy environment for

its staff? Briefly explain your answer.

19. Define human resource management. All HRM functions are interrelated. Take

TWO HRM functions and briefly explain how they affect each other.

20. Recruitment is an important function of human resource to the company. Do you agree or disagree? Give reasons to support your answer.