1. What is theory and why does it matter for a potential manager? (e.g. key principles from "Why hard-nosed executives should care about management theory") 2. What is the relationship between theory, principle, and application? 3. What does it mean to say that an organization is a "rational" system? A natural system? An open system? 4. Understand key differences between 3 organizational "lenses"

ONE 1. Differentiate a shareholder vs. a stakeholder view of the firm 2. How can managers infuse their organizations with purpose? (e.g. key principles from "Creating a purpose driven organization") 3. What role can mission statements play in organizations? 4. What is corporate governance? 5. What is the agency problem? How is it overcome? 6. How can pluralistic ignorance affect boards? 7. What is a balanced scorecard approach to measuring effectiveness? 8. What is the difference between efficiency and effectiveness?

TWO 1. What are the basic designs available to organizations? (e.g. functional, divisional, hybrid, matrix, network, etc.) 2. What are the advantages and disadvantages of these designs? 3. What is the appropriate context for each of these designs? 4. What is contingency theory and how does it apply to organizational design? 5. Understand key lessons from Microsoft's "One Microsoft" reorganization THREE 1. Know the characteristics of different stages of the organizational life cycle and the different crises that organizations face through their life cycle. 2. What is the difference between mechanistic and organic structures? Under what conditions might one be more appropriate than the other? 3. What are common integrating mechanisms that can supplement traditional organizational designs?

4. What are common challenges that firms face as they grow? 5. How do organizations institute control as they grow? 6. What are common characteristics of bureaucracy? 7. Be able to articulate key lessons about managing growth from the J. Peterman and JetBlue cases.

FOUR 1. What is the external environment? 2. What is the difference between the task environment and general environment? 3. How do firms respond to environmental uncertainty and resource dependence? 4. What is disruptive innovation? 5. What is the innovator's dilemma? 6. How can incumbent firms avoid being disrupted? 7. What is a competency trap? Why do they occur? 8. Know the key principles from the "What is disruptive innovation" and "Two Routes to Resilience" articles.