1. What should Jesse do about the department orientation that Jane never received? 2. What can Jesse do to rectify this situation for Jane and to make sure it does not happen again? 3. Create an Agenda for an employee general orientation and a check list of items that will need to be covered. 4. What types of training tools via content media would use to better enhance your training? 5. How would you go about enhancing your recruitment and retention for your institution