1. When the coronavirus pandemic shut down businesses across the nation, sisters Angela Muhwezi-Hall and Deborah Gladney decided it was the perfect time to start a new one. It was an idea they had been mulling over for years: a hiring platform, called QuickHire, to help service industry and skilled trade workers obtain jobs. They had witnessed what they called the antiquated hiring process used by small operators and also understood the importance of this type of work. "Covid was definitely the catalyst, when we saw millions of people lose their jobs [and] people had to reskill," said Muhwezi-Hall, 31, who left her job as a student advisor at a university in California to start the business in her hometown of Wichita, Kansas. Using the knowledge that you have acquired in the strategic management course, you are required to provide the company with some direction and control process and to assist the business to achieve its goals in an environment of constraint and competition by explaining the FIVE (5) steps in strategic management process with relevant examples. (10 Marks)