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1. Whether a prescription is fulfilled by CVS, Walgreens or any other pharmacy, the actual drug, dosage, and impact on the customer's health is identical

1. Whether a prescription is fulfilled by CVS, Walgreens or any other pharmacy, the actual drug, dosage, and impact on the customer's health is identical (and determined by the customer's medical care provider versus the drugstore or its pharmacists). Consequently, how must CVS (or any drugstore) win a customer's loyalty?

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