$1.$ Which of the following is a benefit of using a milk run based customer service strategy?

A$.$ Customers can know which day$($s$)$ their delivery will occur

B$.$Customers receive small, frequent deliveries

C$.$Customers experience high service levels with fewer stockouts and less time being stocked out

D$.$The supplier locks in the customer with improved inventory turnover and cash flow

E$.$All of the above are benefits of a milk run based customer service strategy

$2.$ Quality Function deployment is useful as a$...$

A$.$ Product design tool for marketing and engineering

B$.$Competitive analysis tool based on product attributes

C$.$Means to set price based on current market conditions

D$.$ A and B

E$.$A$,$ B$,$ and C

$3.$ Disruptive innovation...

A$.$ Enters at the bottom of an existing market and then displaces established market leading firms or products.

B$.$Modifies existing products with similar designs by cloning the design to challenge the competitor

C$.$Looks to leverage capital investment to raise the company's stock price unrealistically upsetting the investors

D$.$Cannabalizes an existing product sales to succeed

E$.$None of the above