1. Which of the following is a primary objective of operations management? a) Maximizing revenue b) Minimizing costs c) Maximizing employee satisfaction d) Maximizing marketing efforts

2. What is the primary goal of capacity planning in operations management? a) Minimizing production b) Maximizing overtime c) Matching production with demand d) Reducing workforce

3. Which production process focuses on producing a high volume of standardized products with low unit costs? a) Job shop b) Batch production c) Mass production d) Custom production

4. Just-in-Time (JIT) is an inventory management approach that aims to: a) Maximize inventory levels b) Minimize production speed c) Eliminate waste and minimize inventory d) Increase lead times

5. Total Quality Management (TQM) is a strategy that emphasizes: a) Maximizing profits at any cost b) Reducing employee involvement c) Continuous improvement and customer satisfaction d) Minimizing product quality

6. The 5S methodology is a tool often used for: a) Project management b) Inventory control c) Workplace organization and cleanliness d) Cost estimation

7. What is the primary purpose of a Gantt chart in operations management? a) Resource allocation b) Inventory management c) Project scheduling d) Quality control

8. Which of the following is a key performance indicator (KPI) used in operations management to measure efficiency? a) Customer satisfaction b) Return on investment (ROI) c) Cycle time d) Marketing budget

9. Which inventory management model assumes that demand is constant and lead time is known with certainty? a) EOQ (Economic Order Quantity) b) ABC analysis c) MRP (Material Requirements Planning) d) JIT (Just-in-Time)

10. The term "bottleneck" in operations management refers to: a) A type of packaging material b) A constraint that limits production capacity c) The final product in a production line d) A measure of employee performance

11. What is the primary purpose of a Pareto chart in quality control? a) To prioritize problems or issues based on their frequency or impact b) To analyze financial data c) To track employee attendance d) To display production schedules

12. Which of the following is NOT a component of the PDCA (Plan-Do-Check-Act) cycle? a) Plan b) Process c) Check d) Act

13. Which production scheduling technique assigns specific tasks to workers based on their skill levels and expertise? a) Line balancing b) Kanban c) Cross-training d) Single-minute exchange of dies (SMED)

14. In operations management, "lean manufacturing" is focused on: a) Increasing waste in the production process b) Minimizing customer satisfaction c) Eliminating waste and maximizing efficiency d) Reducing employee training

15. The "critical path" in project management represents: a) The shortest path to complete a project b) The path with the most critical tasks c) A path that should be avoided d) The longest path to complete a project

16. What is the primary goal of Six Sigma methodology in operations management? a) Reducing process variation and defects b) Maximizing employee turnover c) Increasing lead times d) Minimizing customer feedback

17. Which of the following is an example of a quantitative forecasting method? a) Delphi method b) Market research c) Moving average d) SWOT analysis

18. What is the primary purpose of a fishbone diagram (Ishikawa diagram) in problem-solving? a) To represent the lifecycle of a fish b) To identify the root causes of a problem c) To display project timelines d) To track customer complaints

19. Which production layout arranges workstations based on the sequence of operations? a) Process layout b) Cellular layout c) Product layout d) Fixed-position layout

20. Which quality management approach is associated with the phrase "Plan-Do-Check-Act"? a) Six Sigma b) Lean Six Sigma c) Total Quality Management (TQM) d) Kaizen

21. What does ABC analysis in inventory management categorize items based on? a) Alphabetical order b) Cost, value, or importance c) Date of manufacture d) Weight and size

22. Which of the following is a key element of supply chain management? a) Reducing production efficiency b) Maximizing waste c) Coordinating the flow of goods and information d) Ignoring customer demands

23. What is the primary purpose of a Kanban system in operations management? a) To limit the number of customers b) To control inventory levels and production flow c) To track employee attendance d) To calculate return on investment (ROI)

24. Which of the following is an example of a qualitative forecasting method? a) Time series analysis b) Regression analysis c) Market research d) Exponential smoothing

25. Which type of quality control chart is used to monitor the number of defects in a sample over time? a) Pareto chart b) Control chart c) Gantt chart d) Scatter plot

26. What is the primary objective of demand forecasting in operations management? a) Maximizing production costs b) Minimizing customer satisfaction c) Estimating future demand for products or services d) Reducing employee turnover

27. Which of the following is NOT a component of the supply chain? a) Suppliers b) Distribution centers c) Competitors d) Customers

28. In operations management, what does the acronym MRP stand for? a) Manufacturing Resource Planning b) Maximum Revenue Potential c) Minimum Risk Protocol d) Market Research Program

29. Which inventory control technique involves setting maximum and minimum inventory levels to trigger reorder points? a) ABC analysis b) Economic Order Quantity (EOQ) c) Safety stock d) Just-in-Time (JIT)

30. What does the term "Kaizen" mean in operations management? a) Continuous improvement b) Maximum disruption c) Minimum efficiency d) Rapid expansion