1. Which of the following is not an objective of continuous improvement?

a, Improvement of the activities in which the organization engages through documentation and understanding.

b. Elimination of nonvalue-added activities.

c. Improvement of the efficiencies of value-added activities.

d. Benchmarking everything at the best-in-business-level.

e. None of these.

2.

Consider the following information:

What is the manufacturing cycle efficiency for one unit?

Transporting the product	4.0	hours
Storing inventory	3.5	hours
Inspecting the product	0.5	hours
Manufacturing the product	8.0	hours

a. 40%

b. 45%

c. 50%

d. 55%

e. None of these.

3. Which of the following is not a reason that worker involvement is important in an effective performance measurement system?

a. Many managers believe that when workers take on real decision-making authority, their commitment to the organization and its objectives increases.

b. When decision-making responsibility lies with workers closer to the customer, workers are more responsive to customer concerns and can make informed decisions.

c. Giving decision-making responsibility to workers uses their skills and knowledge and motivates them to further develop those skills and knowledge in an effort to improve the organization's performance.

d. Managers are less likely to understand financial measures than nonfinancial measures.

e. All of these are reasons.