1. Which of the following is true of common cause variation? A) It is uncontrollable. B) It is centered around the mean. C) It is inherent in the process. D) All of the above. E) None of the above 2. An X bar chart is used to monitor _________. Process Dispersion Variation of the baseline Trend in standard deviation Variation of the Mean
3. Which of the following tools are used to organize ideas. A) Pareto Chart B) Histogram C) Affinity Diagram D) Check sheets E) Process map
4. Which of the following tools is used to analyze cycle time A) Control Chart B) Fishbone diagram C) Pareto Chart D) Process map E) Root Cause Analysis 5. A true 3 Sigma Process should not have more than _______defects per million opportunities 6,210 3.4 2700 45500