1. Why is it important to communicate with project stakeholders? 2. What is the purpose of a quality metric? 3. What is the purpose of quality management tools, techniques and methodologies 4. Explain why it is important for team members and stakeholders need to be aware of quality requirements? 5. Why are quality requirements and metrics effective tools to use when measuring performance? 6. Define what quality assurance is and give an example. 7. Why is quality control useful? 8. Give an example of why a variance needs to be corrected, minimised and/or otherwise tackled? 9. Why is information management important in quality management terms? 10. Why should you review project outcomes against performance requirements? 11. a. When is the best time to document lessons learned? b. How often should documentation occur? c. Who is responsible for documenting the lessons learned?