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1. You have just been hired as Vice-President of Human Resources at ABC Hospital. After a thorough assessment of the organization and department you have

1. You have just been hired as Vice-President of Human Resources at ABC Hospital. After a thorough assessment of the organization and department you have identified an opportunity for improvement that is top priority for the Human Resources Department. The opportunity is that leaders are not managing employee performance or holding them accountable for skills and behaviors and there are a number of employees that are not meeting expectations. Additionally, employees who are meeting or exceeding performance expectations are feeling burdened, under appreciated and neglected. The CEO has asked you to prepare a plan to address these opportunities. You recommend implementing the High-Solid-Low (H-S-L) conversation process. a. Describe H-S-L process is detail. (25 points) You also recommend implementing Leader Rounding as follow-up and for ongoing performance management b. Describe the Leader Rounding for Outcomes process in detail, not just bullets. (15 points)

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