1. Your manager is very concerned about the cost of hiring the three new people you need. As a result, she doesn't want to post the advertisement in a variety of places; she thinks it's best to just use a "refer a friend" recruitment strategy. When she moves forward with this strategy, ten people turn in rsums. Upon looking further, it appears all applicants went to the same private religious college and graduated around the same time. You are concerned that this method of recruitment lacks diversity. How would you handle this with your manager?

How Would You Handle This?

2. As the assistant to the HR manager, one of your jobs is to help managers get ready to interview candidates. When you offer help to Johnathan, he says he has interviewed hundreds of people and doesn't need your help in planning the interview process. When you sit in the interview with him, he asks inappropriate questions that you don't feel really assess the abilities of a candidate.

How Would You Handle This?

Requisition Number	12-0113
Post Date	2/1/2012
Title	Flight Attendant
Department	Inflight
City	Honolulu
State	HI
Part-Time	No
Part-Time Weekend	No
Description	Informs and briefs passengers on emergency procedures. Provides leadership, guidance, and assistance in various emergency and non-emergency situations. Will abide by and be accountable to all Federal Air Regulations and security procedures. Able to provide industry leading customer service in accordance with Hawaiian Airlines standards. Ability to execute in a service-oriented fashion all In-Flight services. Must be customer service focused and have demonstrated a strong customer service work ethic. Must have excellent communication skills. Must be emotionally resilient to cope with emergencies and traumatic situations. Projects a friendly, confident, and pleasing personality. Displays a professional image. Able to work as a team player in an unsupervised environment. Possesses a Winning Attitude.
Requirements	Ability to meet rigorous physical duty requirements including pushing and pulling up to 150 lbs. Must be able to lift 25 lbs. from floor to above the shoulder height. Must have a vertical reach of 82" (Guideline for self-assessment - barefoot, both feet on the ground, tippy toes OK but no jumping to reach). Vision correctable to 20/50 or better. Fluency in English. NO VISIBLE TATTOOS. (Visible is considered from the neck up, short sleeves down to fingertips and hemline - skirts and pants to where uniform shoes begin. Covering tattoos with make-up or bandages is not acceptable. If in doubt of our definition ask for clarification during the recruitment process). Must be able to attend a 6 week unpaid training program in Honolulu tentatively held on April 2, 2012. Must have a minimum of two years customer service experience. Must have ability to demonstrate sales skills. Must have high school diploma or equivalent. Must be able to relocate. Must pass a pre-employment physical capacity test. Must complete a cognitive ability assessment. DOT regulations, 14 CFR part 120 identifies this position as a safety-sensitive position. Therefore if you are selected for this position you will be required to submit to and successfully pass a pre-employment drug test to determine the presence of Marijuana, Cocaine, Opiates, PCP (Phencyclidine) and Amphetamine prior to any offer of employment in this position being made. . Must obtain a Tuberculosis (TB) clearance. Must have a valid passport. Must pass a ten year background/criminal history check and FBI fingerprinting.

3. Take a look at the wording in the job ad.Do yousee any problems with it?(read itcarefully) Could youmeet thequalifications of a flight attendant? Why or whynot? Can any of the requirements be legally challenged? (Think BFOQ) Do you think an ad like this will result in a lot or few applicants in today's economy?

Requisition Number	12-0113
Post Date	2/1/2012
Title	Flight Attendant
Department	Inflight
City	Honolulu
State	HI
Part-Time	No
Part-Time Weekend	No
Description	Informs and briefs passengers on emergency procedures. Provides leadership, guidance, and assistance in various emergency and non-emergency situations. Will abide by and be accountable to all Federal Air Regulations and security procedures. Able to provide industry leading customer service in accordance with Hawaiian Airlines standards. Ability to execute in a service-oriented fashion all In-Flight services. Must be customer service focused and have demonstrated a strong customer service work ethic. Must have excellent communication skills. Must be emotionally resilient to cope with emergencies and traumatic situations. Projects a friendly, confident, and pleasing personality. Displays a professional image. Able to work as a team player in an unsupervised environment. Possesses a Winning Attitude.
Requirements	Ability to meet rigorous physical duty requirements including pushing and pulling up to 150 lbs. Must be able to lift 25 lbs. from floor to above the shoulder height. Must have a vertical reach of 82" (Guideline for self-assessment - barefoot, both feet on the ground, tippy toes OK but no jumping to reach). Vision correctable to 20/50 or better. Fluency in English. NO VISIBLE TATTOOS. (Visible is considered from the neck up, short sleeves down to fingertips and hemline - skirts and pants to where uniform shoes begin. Covering tattoos with make-up or bandages is not acceptable. If in doubt of our definition ask for clarification during the recruitment process). Must be able to attend a 6 week unpaid training program in Honolulu tentatively held on April 2, 2012. Must have a minimum of two years customer service experience. Must have ability to demonstrate sales skills. Must have high school diploma or equivalent. Must be able to relocate. Must pass a pre-employment physical capacity test. DOT regulations, 14 CFR part 120 identifies this position as a safety-sensitive position. Therefore if you are selected for this position you will be required to submit to and successfully pass a pre-employment drug test to determine the presence of Marijuana, Cocaine, Opiates, PCP (Phencyclidine) and Amphetamine prior to any offer of employment in this position being made. Must complete a cognitive ability assessment. Must obtain a Tuberculosis (TB) clearance. Must have a valid passport. Must pass a ten year background/criminal history check and FBI fingerprinting.