10 11 12 13 15 18 19 Ans: The role of stakeholders in development of standard operating procedures is to help provide ideas and help create potential solutions. Often, stakeholders come from varying backgrounds, and so they look at issues from differing perspectives. This enables opposing viewpoints to get expressed and discussed. at should be the degree of stakeholder involvement in documenting system operational procedures? Consider: Ans: End Users : The end-user stakeholders are the people that will ultimately use your product, your services, or your solution. They are the people who will work most closely with what you provide to generate results Managers : These include the employees, managers, executives and owners of a business. External stakeholders: External stakeholders are all the remaining entities that can experience the effects of a company's success. These include customers, suppliers, members of the community, shareholders and even the government. Executives: Executive stakeholders include the following groups: customer, executive sponsor, executive council (EC) and supplemental executives. Task 2 - Research Review Kmart website www.kmart.com.au. You are required to prepare a report on Kmart, describing: Describe the business domain of Kmart Ans:Kmart is an Australian chain of department stores owned by the Kmart Group division of Westfarmers.Kmart opened Australia's first discount department store in Burwood, Victoria in 1969. It was the beginning of a proud Aussie icon that has revolutionised the way Australians and New Zealanders shop. Today, Kmart has more than 200 stores across Australia and New Zealand and is recognised as one of the most profitable discount department stores in Australia. Domain:www.kmart.com.au Type:Subsidiary Industry:Retail Founded: 1969:53 years ago Headquarters: Mulgrave Melbourne Victoria Australia number of locations:323(2021) Area served: Australia and New Zealand Key people:Ian Bailey. Revenue: A$9.982 billion(2021) Total assets: A$2.3 billion(2021) number of employees:31,000+ Describe current business practices of Kmart . Ans: The cureent business practices of Kmart have joined Target Australia, our sister company within the Wesfarmers Group, to establish a combined Ethical Sourcing Program. The program has a comprehensive compliance framework designed to ensure our suppliers meet the ethical sourcing standards as outlined in our Ethical Sourcing Code. The program has a comprehensive compliance framework designed to ensure our suppliers meet the ethical sourcing standards as outlined in our Ethical Sourcing Code. The Ethical Sourcing Program includes requirements relating to: 1-Communication of the Code 2-Grievance mechanism/worker hotline 3- Factory onboarding 4-Factory audits 5- Audit gradings 6- ILO Better Work Program 7- Critical non-compliances 3- Supplier transparency 9- High Risk designations Kmart has established a scorecard system to assess supplier performance on quality, delivery, value and sustainability. Kmart forms strategic partnerships with the best performing suppliers for long term business growth Kmart is a member of the Better work program in Bangladesh, Cambodia, Indonesia and Vietnam. Our approach to audits and remediation is aligned with the Better Work methodology in these countries, including the active involvement of workers via independent worker-management committees and other mechanisms. 27% of our apparel factories are covered in the Better Work program, and 100% of these factories include trade union or worker committee representatives during assessment. . . What IT hardware and software solutions could be in use by Kmart for its website? Consider the fact that this is an eCommerce website. Ans: What IT hardware and software solutions can Kmart use for its website? Compare and contrast at least three alternate solutions with key features and capabilities in light with current industry best practices and standard products