100% PIZZA RESTAURANT DATA Part 2.xlsx PIZZA RESTAURANT DATA Part 2.xlsx 2019 Quality DATA: Compiled from Customer Reviews and Calls CUSTOMER REASON: Jan Feb March April May June July Sep Oct 0 0 ol 0 0 0 1 0 0 0 0 2 0 0 0 0 0 4 0 0 0 0 0 1 2 0 7 2 3 0 0 0 1 0 1 5 ol R 4 9 0 6 0 0 3 0 12 1 0 0 18 11 0 1 D 1 1 0 1 0 1 2. 3 1 1 0 0 2 2 10 2 3 2 1 7 1 2 Driver Demanded Tip Wrong Size Pizza Cold Pizza Phone App Not Working Burnt Pizza Crust Busy Signal When Calling in Order Missing Soda Order Rude Phone Order Taker Crushed Pizza (Stuck to Box) Undercooked Crust Delivered to Incorrect Home Rude Delivery Person Toppings Incorrectly Aligned Over-Charged Late Delivery Missing Pizza Sauce Missing Toppings INOO 2 3 0 2 2 101 2 0 1 12 9 22 0 0 1 25 0 0 0 30 0 2 0 0 13 1 5 15 o 0 0 0 0 12 0 0 0 0 5 0 2 1 1 0 0 0 0 0 0 0 10 0 4 17 8 0 0 9 0 6 0 9 0 3 0 14 0 2 4 0 2 5 0 PIZZA RESTAURANT DATA Part 2.xlsx 2019 Quality DATA: Compiled from Customer Reviews and Calls CUSTOMER REASON: Jan Feb March April May June July Aug Sep Det 0 0 1 0 ol 0 0 0 1 3 0 ol 0 0 0 0 1 0 6 1 0 Driver Demanded Tip Wrong Size Pizza Cold Pizza Phone App Not Working Burnt Pizza Crust Busy Signal When Calling in Order Missing Soda Order Rude Phone Order Taker Crushed Pizza (Stuck to Box) Undercooked Crust Delivered to Incorrect Home Rude Delivery Person Toppings Incorrectly Aligned Over-Charged Late Delivery Missing Pizza Sauce Missing Toppings 0 0 0 0 0 4 0 0 0 12 0 0 0 0 0 1 2 0 7 2 0 0 22 0 1 1 2 3 1 1 0 0 2 2 10 2 3 2 1 7 1 2 5 NOS 0 0 0 0 2 3 0 2 2 10 2 0 1 3 1 8 1 2 0 0 0 9 0 0 0 15 0 0 0 0 9 0 8 0 0 4 0 1 25 0 0 0 30 0 2 0 0 13 1 5 1 1 0 0 0 3 0 12 1 0 0 18 0 0 0 0 4 0 2 22 0 O 0 0 0 7 11 0 1 1 12 D 0 0 0 17 1 0 0 9 1 + 8 0 0 0 0 0 5 0 2 10 0 4 cool 8 0 5 0 0 14 0 2 13 0 8 0 6 5 100% PIZZA RESTAURANT DATA Part 2.xlsx PIZZA RESTAURANT DATA Part 2.xlsx 2019 Quality DATA: Compiled from Customer Reviews and Calls CUSTOMER REASON: Jan Feb March April May June July Sep Oct 0 0 ol 0 0 0 1 0 0 0 0 2 0 0 0 0 0 4 0 0 0 0 0 1 2 0 7 2 3 0 0 0 1 0 1 5 ol R 4 9 0 6 0 0 3 0 12 1 0 0 18 11 0 1 D 1 1 0 1 0 1 2. 3 1 1 0 0 2 2 10 2 3 2 1 7 1 2 Driver Demanded Tip Wrong Size Pizza Cold Pizza Phone App Not Working Burnt Pizza Crust Busy Signal When Calling in Order Missing Soda Order Rude Phone Order Taker Crushed Pizza (Stuck to Box) Undercooked Crust Delivered to Incorrect Home Rude Delivery Person Toppings Incorrectly Aligned Over-Charged Late Delivery Missing Pizza Sauce Missing Toppings INOO 2 3 0 2 2 101 2 0 1 12 9 22 0 0 1 25 0 0 0 30 0 2 0 0 13 1 5 15 o 0 0 0 0 12 0 0 0 0 5 0 2 1 1 0 0 0 0 0 0 0 10 0 4 17 8 0 0 9 0 6 0 9 0 3 0 14 0 2 4 0 2 5 0 PIZZA RESTAURANT DATA Part 2.xlsx 2019 Quality DATA: Compiled from Customer Reviews and Calls CUSTOMER REASON: Jan Feb March April May June July Aug Sep Det 0 0 1 0 ol 0 0 0 1 3 0 ol 0 0 0 0 1 0 6 1 0 Driver Demanded Tip Wrong Size Pizza Cold Pizza Phone App Not Working Burnt Pizza Crust Busy Signal When Calling in Order Missing Soda Order Rude Phone Order Taker Crushed Pizza (Stuck to Box) Undercooked Crust Delivered to Incorrect Home Rude Delivery Person Toppings Incorrectly Aligned Over-Charged Late Delivery Missing Pizza Sauce Missing Toppings 0 0 0 0 0 4 0 0 0 12 0 0 0 0 0 1 2 0 7 2 0 0 22 0 1 1 2 3 1 1 0 0 2 2 10 2 3 2 1 7 1 2 5 NOS 0 0 0 0 2 3 0 2 2 10 2 0 1 3 1 8 1 2 0 0 0 9 0 0 0 15 0 0 0 0 9 0 8 0 0 4 0 1 25 0 0 0 30 0 2 0 0 13 1 5 1 1 0 0 0 3 0 12 1 0 0 18 0 0 0 0 4 0 2 22 0 O 0 0 0 7 11 0 1 1 12 D 0 0 0 17 1 0 0 9 1 + 8 0 0 0 0 0 5 0 2 10 0 4 cool 8 0 5 0 0 14 0 2 13 0 8 0 6 5