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100 Q1.1 Consider the General operations at CLICKS Pharmacy described above 1.1.1 Determine any 2 sub-processes that needs to be re-designed to m operations

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100 Q1.1 Consider the General operations at CLICKS Pharmacy described above 1.1.1 Determine any 2 sub-processes that needs to be re-designed to m operations more successful. 1.1.2 Recommend 2 steps for each sub-process identified above which need (10 carried out to successfully improve the overall operations. 1.1.3 State any 5 values the process at CLICKS brings to the customers (5 Q1.2 Model this process described above using all the known rules of branch (20 merging by introducing an appropriate gateway where it is necessary. (Full marks will be given to proper naming of activities and events) QUESTION 2. [45 MARKS] Different business organizations either government owned, or privately owned making or non-profit making alike), are engaged in different activities targe satisfying customer needs. In order to achieve this, they have to manage a of processes. Q2.1 Identify and describe an end to end process specifically in a manufa business. (You are required to provide a list of all the activities that make up the process, put them in an appropriate order showing the dependent relationships (20 Q2.2 Using the example of the process described in Q1.1 above, Use the o Business Process notations to provide a model of the process (remember to label your model in an appropriate manner (15 Q2.3 Give four different challenges that maybe faced in the execution of the o activities identified in Q1.1 above? (10 3/4 3

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