100,000 Electronic mail Smartphone support Number of smartphones issued One of the profit centers for Middler Corporation is the Communication Systems (COMM) sector. Assume the following information for the COMM sector: * The sector has 5,200 employees, of whom 25% are office employees. Number of user accounts 10,000 124,600 8,900 All the office employees have been issued a smartphone, and 96% of them have a computer on the network. One hundred percent of the employees with a computer also have an e-mail account. The average number of help desk calls for October was 1.5 calls per individual with a computer. There are 600 additional printers, servers, and peripherals on the network beyond the personal computers. a. Determine the service charge rate for the four CCS service categories for October Service Charge Rate CCs Service Category Help desk Network center Electronic mail Smartphone support b. Determine the charges to the COMM sector for the four CCS service categories for October October charges to the COMM sector Help desk charge Network center charge Electronic mail charge Smartphone support charge Per call Per device monitored Per user or e-mail account Per smartphone issued ices in imet toss. tte blowing alle intines an atibreriated st of service categories and ctivity bases used by the CCS department. The table also includes some assumed cost and activity base quantity information for each service for October CCS Service Budgeted Activity Base Quantity Budgeted Cost Number of calls $160,000 735,000 100,000 3,200 Number of devices monitored 10,000 8,900 centers for Middler Corporation is the Communication Systems (COMM) sector. Assume the following information for the COMM sector: One of the profit c . The sector has 5,200 employees, of whom 25% are office employees. All the office employees have been issued a smartphone, and 96% of them have a computer on the network. One hundred percent of the employees with a computer also have an e-mail account with a computer Is on the network beyond the personal computers. Network center Per d