10.2 The use of return on investment as a sole performance measure may lead managers to make decisions that are not in the best interests of the company. Selected answer will be automatically saved. For keyboard navigation, press up/down arrow keys to select an answer. a TRUE b FALSE Q10.7 Cost centre managers are often evaluated by comparing actual costs under their control against budgeted costs using variance analysis. Selected answer will be automatically saved. For keyboard navigation, press up/down arrow keys to select an answer. a TRUE b FALSE Q10.5 A key feature of the balanced scorecard performance measurement system is that the different dimensions are linked together. Selected answer will be automatically saved. For keyboard navigation, press up/down arrow keys to select an answer. a TRUE b FALSE Q10.8 The balance scorecard approach usually includes all the following categories of measures except: Selected answer will be automatically saved. For keyboard navigation, press up/down arrow keys to select an answer. a Direct material measures b Internal business process measures C Financial measures d Learning and growth measures