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10.5 Dowling Ltd has a new Sales Manager who is keen to improve process efficiency. She has reviewed the process documentation for the sales cycle

10.5 Dowling Ltd has a new Sales Manager who is keen to improve process efficiency. She has reviewed the process documentation for the sales cycle and has asked you to remove the credit check as it is slowing down the sales process and she is concerned Dowling Ltd is losing sales as a result. (a) Should you agree to remove the credit check? Why or why not?

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