11 6 1 2 5 2 12 5 5 3 1 3 a Construct an X chart in conjunction with an R-chart using 30 limits for the delivery process to determine if the process is in control. (60 marks) b) The Great Outdoors Clothing Company has designed its packaging and delivery process to deliver orders to a customer within 3 business days + 1 day, which it tells customers. Using the process mean and control limits developed in part a), compute the process capability ratio and index, and determine if the process is capable to meet the company's delivery commitment. (40 marks)