1.1 Assess and prioritise demands

Every organisation, team and employee have demands/priorities they want to meet. Every manager needs to prioritise these demands in such a way as to fulfil their legal, business focus, employee focus and morale obligations.

Using the above Tax on Collins scenario, assess each of the identified demands within the categories of organisational, team and personal and then prioritise their importance.

Use the tables and a high/medium/low rating scale to prioritise each demand and justify your decision.

a. Prioritise organisational demands/priorities:

Review each of the organisational demands/priorities below and rate them as high, medium or low.

Copy and paste each one into the following table under their chosen rating.

For each demand/priority, provide a justification for your decision.

Organisational demands/priorities:

o Meeting KPI's and sales targets

o Meeting client deadlines

o Maintenance of good relationships with bookkeepers and other contractors to TOC

o Ensuring a happy, efficient and effective workforce

o Establishment of policies and procedures for all aspects of the business

o Ensuring a high level of customer service

o Maintaining its strategic direction