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11. Get Well Sooner, a local after-hours clinic, is losing money because it is unable to take advantage of the customer trac at the clinic.
11. Get Well Sooner, a local after-hours clinic, is losing money because it is unable to take advantage of the customer trac at the clinic. Customers are spending inordinate amounts of time in the waiting room, while some of the clinics rooms are left unlled. The clinic has three doctors and nine rooms where patients are seen. Check-in is required and patients are given a 15-minute standard evaluation by one of the sta nurses before being seen by a doctor. Develop a owchart outlining the steps to help the clinic reduce its waiting room times.
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