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11. In response to grumbling by some group members, Aunt G says _____ . In doing so, Aunt G is performing a maintenance role. All

11. In response to grumbling by some group members, Aunt G says _____ . In doing so, Aunt G is performing a maintenance role.

  • All the options are examples of Aunt G performing a maintenancerole.
  • "Let's accept and praise the various points of view."
  • "What is the real issue here? We don't seem to be going anywhere."
  • "Last week we decided to table this agenda item. Are we ready to address it again?"
  • "A goal of 150 per week sounds reasonable."

12. Which of the following is not a disadvantage of group decision making?

  • A few people dominate
  • Social pressure
  • Groupthink
  • Goal displacement
  • All the options are potential disadvantages

13. In discussions with Aunt G you find she is confused about some of the characteristics of norms. You inform her that one of her assumptions is not correct. Which one?

Norms are shared phenomena and may apply to the group, team, or organizational level.

Norms are typically written down and discussed openly by groups.

Norms clarify behavioral expectations.

Norms help group members avoid being embarrassed.

Norms clarify central values and unique identity of a group.

14. A ____ reinforcement schedule presents a consequence after the first response after a specific period of time.

  • variable interval
  • variable ratio
  • fixed ratio
  • continuous
  • fixed interval

15.

According to research by Professor Mehrabian, 7% of meaning is communicated through ______, 38% through _____, and 55% through _____.

  • spoken word; tone of voice; body language
  • emblems; adaptors; illustrators
  • tone of voice; body language; spoken word
  • body language; tone of voice; spoken word
  • emblems; adaptive displays; illustrators

16. The Asch effect demonstrates _____.

  • the importance of reciprocal interdependence
  • the powerful influence of negative political ads
  • the influence of the group on member conformity
  • the effectiveness of mixed-gender groups
  • the power of mindfulness

17.

Gresham's law of planning suggests that _____.

  • escalation of commitment will be minimized
  • overconfidence biases will arise
  • programmable problems will be addressed first
  • escalation of commitment will arise
  • non-programmable problems will be addressed first

18.

Assuming decision makers have stable preferred consequences is one of the underlying characteristics of the ______decision making model.

  • rational
  • bounded rationality
  • retrospective
  • garbage can
  • implicit favorite

19. In selecting solutions (our notes discussed three processes), it is very common that as demands and constraints increase, decision makers are more likely to use _______ approaches.

  • analytic
  • unaided-analytic
  • the garbage can
  • logrolling
  • rational

20.

Using tools such as mathematical equations, calculators, or computers to analyze and evaluate alternatives is a characteristic of the ______approach of selecting solutions.

  • conceptual
  • unaided analytic
  • aided analytic
  • nonanalytic
  • mechanistic

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