11. The Recall Computer Co. has six territories, each represented by one salesperson. After extensive planning, the company determines that each territory would be expected to achieve the following percentages of total company sales for 2012: Territory 1 27% Territory 4 12% Territory 2 15% Territory 5 20% Territory 3 18% Territory 6 8% These figures are used as the standard for comparing each sales representatives actual 2016 sales. The company projected sales for 2016 of $18,500,000. Determine which sales representatives territory had the best performance by using the performance index, if the actual sales for 2016 in each territory were $5,425,000, $3,205,000, $3,710,000, $2,400,000, $3,900,000, and $2,000,000, respectively, for territories 16.

12. In planning a sales analysis system, one must consider that information needs vary from district sales manager to regional sales manager to vice president of sales. Give specific examples of how information needs vary among managers at these levels.