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11.45 Using the guidelines from this chapter and other sources, evaluate the usability of the page design depicted in PE Figure 11-1. 11.46 Chapter 11

11.45 Using the guidelines from this chapter and other sources, evaluate the usability of the page design depicted in PE Figure 11-1. 11.46 Chapter 11 encourages the design of a help sys- tem early in the design of the human interface. How would you incorporate help into the interface shown in PE Figure 11-1? 11.47 Describe how cookie crumbs could be used in this system. Are cookie crumbs a desirable navigation aid for this system? Why or why not? 11.48 The page design depicted in PE Figure 11-1 links to an Order History page. Sketch a similar layout for the Order History page, following guidelines from Chapter 11. 11.49 Describe how the use of template-based HTML might be leveraged in the design of the "No Cus- tomer Escapes" system.

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