11.In which country would you expect superiors to be involved in subordinates lives outside of the work environment?

a.United States

b.Ecuador

c.Great Britain

d.New Zealand

12.The status individuals in American society is based on the following except

a.Education and knowledge

b.Familial ties

c.Accomplishments

d.Skills and Expertise

13.________________ organizations will adapt more easily to the idiosyncrasies of other cultures.

a.Unicultural and ethnocentric

b.Unicultural and polycentric

c.Multicultural and geocentric

d.Multicultural and ethnocentric

14.The dissolution of the joint venture between Corning (an American firm) and Vitro (its Mexican partner) can be attributed to

a.Language barriers

b.Disagreements about the strategic direction of the venture

c.Differences in decision-making styles

d.Differences in education levels across the two cultures

15.Constructive neutrality can best be achieved by

a.Simultaneously entering as many countries as possible

b.Doing business only in those countries where English is the native language

c.Adopting attributes from both the home and host cultures

d.None of the above.

16.Why it more desirable to be able to communicate in the local language than to rely on interpreters?

1. Because good interpreters are in short supply
2. Because interpretation adds time to the communications process
3. Foreign language skills facilitate overseas adjustment
4. A and C only
5. A, B, and C

17.Information distortion is more likely when

1. The sender and receiver have different fields of experience.
2. The sender has not met the receiver in person.
3. The sender and receiver have the same frames of reference.
4. None of the above.

18.A fundamental different between deal-focused (DF) and relationship-focused (RF) people is that

1. RF people are not comfortable doing business with strangers; DF people are.
2. RF people are reserved; DF people are more blunt
3. DF people prefer an efficient and speedy negotiation process than do RF people
4. All of the above

19.The ability to separate the people from the problem and to allow people to express emotions without taking them personally is part of

1. The collectivist style of negotiating
2. Principled negotiation
3. Relationship-focused negotiating
4. None of the above.

20.Which of the following would be the greatest source of discomfort for American negotiators?

1. The fact that their foreign counterparts may stand very close to them when speaking
2. The fact that the other party may seat persons of the opposite sex side by side
3. The fact that the foreign party may show up with an interpreter
4. None of the above.