1.1Justify the rational for managing performance within organisations

2.1 Examine the impact of legal and organisational frameworks on performance management

2.2 Evaluate the diagnostic and evaluation tools which support performance management

3.1 Discuss good practice principles for managing performance

3.2 Examine the use of formal processes for managing performance

3.3 Analyse the relationship between signs and causes of underperformance

3.4 Evaluate approaches to respond to challenges when managing underperformance

3.5 Recommend techniques for developing and managing individuals who exceed expectations