12. What does it mean to be a very Centralized business organisation (2 pts) How is this different to a Decentralized organisation? (2 pts) 13. What are the 5 Dimensions of the External Environment of business organisations? (5 pts) 14. What is the difference between the terms Private Sector (2 pts) and Public Sector (2 pts)? 15. There are generally 3 levels to management, briefly describe each - Top Management (2 pts), Middle Management (2 pts) and Front/First Line Management (2 pts)