13. Which is a software component of a management information system (MIS)? a. Commercial programs b. Barcode readers c. Memory devices d. Application servers 14. A server is a set of programs for controlling and managing computer hardware and software. a. True b. False 15. A is a link between devices connected to a computer a. motherboard b. control unit c. disk drive d. bus 16. A(n) is a step-by-step direction for performing a specific task, which is written in a language the computer can understand. a. array b. server c. cache d. progra m 17. A is a peripheral device for recording, storing, and retrieving information. a. disk drive b. motherboard c. control unit d. processor 18. In the context of storage measurements, a is the size of a character. a. nibble b. decibe 1 c. byte d. node 19. Every character, number, or symbol on the keyboard is represented as a(n) in computer memory. a. decimal number b. hexadecimal number c. octal number d. binary number 20. Which is an example of an input device? a. A barcode reader b. A cathode ray tube c. An inkjet printer d. An organic light-emitting diode 21. A(n) is a common output device for soft copy. a. liquid crystal display b. floppy disk c. laser printer d. electrostatic plotter 22. Which states a difference between read-only memory (ROM) and random access memory (R.AM)? a. ROM is volatile memory, whereas RAM is nonvolatile memory. b. ROM is secondary memory, whereas R.AM is main memory. c. ROM is nonvolatile memory, whereas R.AM is volatile memory. d. ROM is main memory, whereas R.AM is secondary memory