13. Which of the following most accurately defines reward power as it is exercised in supply chains?

A. One supply chain member is threatened by another.

B. One supply chain member is awarded control over the entire chain.

C. One supply chain member offers positive incentives to another to gain compliance.

D. One supply chain member offers incentives to another member to share its expert knowledge.

14. Which is NOT a group tool?

A. Advertising

B. Direct Marketing

C. Public relations

D. Sales promotions

24. The goal of retail supply chains is to

A. create exchanges that ensure component parts arrive at production facilities just in time.

B. coordinate proper technology to monitor materials tracking for logistics.

C. organize and transport raw materials to manufacturers.

D. create exchanges that ensure goods move from producer to consumer.