13.17 Process Activity Analysis for a Service Company

Frodess Activity Aralysis tor a Sorice Compary Statewide lresurance Company has a process far maldrg payments an iraurance claims as follaws: An activity analpsis reroeded that the cast of these activitios weck as folown: The proces rcoelec, adj stad, snd peid 7,600clsims during the perlod. Al elaims were treatod ldentically in this process. Statewide Insurance Company Indluldual actlvity cost to the total process rost b. Determine the averege total process cost per clem poyment, assuming 7,500 total clsms. Round to the nearest whole dallar. per asid daim Statewide Insurance Company changus in thi netivity eosts per pacid daim