Review and complete the following incomplete statements about the use of the balanced scorecard.

Required:

Complete the following incomplete statements with the correct term from the list of terms provided (note that not all terms will be used): financial, value-added time, learning and growth, throughput, and productivity.

a. The _____ perspective is captured in the ideal of being profit-driven. Critical success factors under this perspective include sales and segment margin.

b. The number of defect-free units that can be made in a given period is referred to as _____.

c. A commonly used measure of the relationship between outputs and inputs is _____.

d. _____is the perspective that links the critical success factors from the other perspectives in the balanced scorecard.

e. Manufacturing cycle efficiency is calculated by dividing _____ by the manufacturing cycle time.