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ENORMOUS SETTLEMENT WITH FIRED MANAGER PROVIDES LESSONS FOR CHIPOTLE Ortiz denied the claims and suspected that ise "She's the American Dream. Just a hard-working person, been framed for the theft in retaliation for a norief) the video, she was told that it was against company plib although there was no actual written policy to that elition and when you call somebody a thief, you destroy their life. compensation claim she had filed for an injured wris You're not going to be able to geta job anywhere with that the same time. When she filed the claim, her supenz habel hanging over your head," according to the attorney asked her to minimize the injury so her doctor wouk for Jeanette Ortizafter the long-time Chipotle general man- require her to take medical leave. Ortiz refused to lie to ager was fired for stealing $686. Jeanette Ortiz worked an average of 50 hours a week the theft and fired while on medical leave. for 14 years at Chipotle. She earned $72,000 a year and was Chipotle offered $1,000 to drop her claim of toel up for a promotion that would earn $100,000 a year when ation and wrongful dismissal. She refused. When thr os she was fired. The previous month, an armored car that was went to court two years later, Chipotle claimed that ht supposed to pick up large bills didn'tshow up. Ortiz put the lost the surveillance video. Managers had also delecod ioe moncy in an envelope and stapled it shut. She contacted the messages concerning her firing and notes about the ilit corporate office about the extra money and locked it in a safe had been lost. There were discrepancies about the date Jocated below a security camera. A few weeks later; she texted the money went missing that couldn't be cleared up due three superiors to tell them that the money was missing. the missing video. A manager looked at the surveillance video from the The jury deliberated only four hours before mili camera above the sife and determined that Ortiz took the that Ortiz was not a thief and had been framed by Chips money and put it in her backpack. When Ortiz asked to see management in retaliation for her worker's compenoin claim. She was awarded $6 million for emotional distress: 8. How does the employment-at-will doctrine apply to the and $1.97 million for loss of past and future wages. She was. case? (LO 5) also entitled to punitive damages, which were settled out- of-court. 32 Questions 4. After examining the "factors to consider when 1. How do you think disciplining" and the "Hot-Stove Rule" in Chapter 5, do affected the outcome missing video, notes, and texts fing Ortiz? What elements were most important to your affected the outcome of the case? In what ways would a decision? (LO 6) difference? (LO 1,3,4) nation. What important concepts can be learned from 2. What are the lessons to be learned about employee mon- your two examples? (LO 5, 6, 7) itoring? Has this changed your views on employee surveillance or video monitoring? (LO 3,4)