1-40 questions 1 and 2

1-41 questions 1 and 2

operating managers. Tim has a generous travel budget for resten and market analysis for the firms he selects for the article, Required 1. Tim has asked you to recommend industries and firms that would be a good for the article. What would you advise? Explain your recommendations. 2. Assume that Tim's assignment is a feature article on life-cycle costing. Answer as you did for requirement 1. 3. Assume that Tim's assignment is a feature article on the theory of constraints. Answer as you did for requirement 1. 4. Assume Tim's assignment is a feature article on business analytics. Answer as you did for requirement 1. 1-40 Balanced Scorecard Johnson Industrial Controls Inc. (JIC) is a large manufacturer of specialized ihstruments used in automated manufacturing plants. JIC has grown steadily over the past several years on the strength of technological innovation in its key product lines. The firm now employs 3,500 production employees and 450 staff and management personnel in six large plants located across the United States. In the past few years, the growth of sales and profits has declined sharply because of the entrance into the market of new competitors. As part of a recent strategic planning hection to Strategy, Cost Management, and Cost Systems effort. JIC identified its key competitive strengths and weaknesses. JIC's management believes that the critical strengths are in the quality of the product and that the weakness in recent years has been in customer service, particularly in meeting scheduled deliveries. The failure to meet promised delivery dates can be quite costly to JIC's customers, because it is likely to delay the construction or upgrading of the customers' plants and therefore delay the customers' production and sales. JIC's management believes that the adoption of the balanced scorecard for internal reporting might help the firm become more competitive Required 1. Explain how the balanced Scorecard might help a firm like JIC. 2. Develop a brief balanced Scorecard for JIC. Give some examples of the items that might be included in each of these four parts of the scorecard: (a) customer satisfaction, (b) financial performance, (c) internal processes, and (d) learning and growth. -6] 1-41 Banking, Strategy; Skills A large U.S.-based commercial bank with global operations recently initiated a new program for recruiting recent college graduates into the financial function of the bank. These new hires will initially be involved in a variety of financial functions, including transactions processing, control, risk management, business performance reporting, new business analysis, and financial analysis. Recognizing that they are competing with many other banks for the relativel small number of qualified graduates, the bank has assigned you to develop a skills statement to b used in college recruiting as well as an in-house training program for new hires. You have some o training manuals and recruiting guides to assist you, but your boss advises you not to use them a to instead start with a fresh page. The reason for developing new materials is that the bank recen believes that the ado more competitive. Required 1. Explain how the balanced scorecard might help a firm like JIC. 2. Develop a brief balanced Scorecard for JIC. Give some examples of the items that might be included in each of these four parts of the scorecard: (a) customer satisfaction, (b) financial performance, (c) internal processes, and (d) learning and growth. 1-6] 1-41 Banking, Strategy; Skills A large U.S.-based commercial bank with global operations recently initiated a new program for recruiting recent college graduates into the financial function of the bank. These new hires will initially be involved in a variety of financial functions, including transactions processing, control, risk management, business performance reporting, new business analysis, and financial analysis. Recognizing that they are competing with many other banks for the relatively small number of qualified graduates, the bank has assigned you to develop a skills statement to be used in college recruiting as well as an in-house training program for new hires. You have some old training manuals and recruiting guides to assist you, but your boss advises you not to use them and to instead start with a fresh page. The reason for developing new materials is that the bank recently reorganized based on new management methods. Required 1. Briefly explain 8 to 10 critical success factors for this bank. Consider how a bank of this size remains competitive and successful. 2. Develop a one-page outline of the skills statement and training program that your boss requested. Be brief and specific about the proper job description of a new employee in the finance area of the bank. What is the role of professional ethics, if any, in the job description? Hint: Use a balanced scorecard approach 1-42 Consulting; Skills A consulting firm offering a broad range of services will soon visit your college to recruit graduates. This firm has more than 20,000 professional staff in 275 offices of 11 differen countries. Most of its clients are large corporations in a variety of different industries. Because of th Gonortunity for the experience and travel, you are very interested in getting a job with this firm. Yo operating managers. Tim has a generous travel budget for resten and market analysis for the firms he selects for the article, Required 1. Tim has asked you to recommend industries and firms that would be a good for the article. What would you advise? Explain your recommendations. 2. Assume that Tim's assignment is a feature article on life-cycle costing. Answer as you did for requirement 1. 3. Assume that Tim's assignment is a feature article on the theory of constraints. Answer as you did for requirement 1. 4. Assume Tim's assignment is a feature article on business analytics. Answer as you did for requirement 1. 1-40 Balanced Scorecard Johnson Industrial Controls Inc. (JIC) is a large manufacturer of specialized ihstruments used in automated manufacturing plants. JIC has grown steadily over the past several years on the strength of technological innovation in its key product lines. The firm now employs 3,500 production employees and 450 staff and management personnel in six large plants located across the United States. In the past few years, the growth of sales and profits has declined sharply because of the entrance into the market of new competitors. As part of a recent strategic planning hection to Strategy, Cost Management, and Cost Systems effort. JIC identified its key competitive strengths and weaknesses. JIC's management believes that the critical strengths are in the quality of the product and that the weakness in recent years has been in customer service, particularly in meeting scheduled deliveries. The failure to meet promised delivery dates can be quite costly to JIC's customers, because it is likely to delay the construction or upgrading of the customers' plants and therefore delay the customers' production and sales. JIC's management believes that the adoption of the balanced scorecard for internal reporting might help the firm become more competitive Required 1. Explain how the balanced Scorecard might help a firm like JIC. 2. Develop a brief balanced Scorecard for JIC. Give some examples of the items that might be included in each of these four parts of the scorecard: (a) customer satisfaction, (b) financial performance, (c) internal processes, and (d) learning and growth. -6] 1-41 Banking, Strategy; Skills A large U.S.-based commercial bank with global operations recently initiated a new program for recruiting recent college graduates into the financial function of the bank. These new hires will initially be involved in a variety of financial functions, including transactions processing, control, risk management, business performance reporting, new business analysis, and financial analysis. Recognizing that they are competing with many other banks for the relativel small number of qualified graduates, the bank has assigned you to develop a skills statement to b used in college recruiting as well as an in-house training program for new hires. You have some o training manuals and recruiting guides to assist you, but your boss advises you not to use them a to instead start with a fresh page. The reason for developing new materials is that the bank recen believes that the ado more competitive. Required 1. Explain how the balanced scorecard might help a firm like JIC. 2. Develop a brief balanced Scorecard for JIC. Give some examples of the items that might be included in each of these four parts of the scorecard: (a) customer satisfaction, (b) financial performance, (c) internal processes, and (d) learning and growth. 1-6] 1-41 Banking, Strategy; Skills A large U.S.-based commercial bank with global operations recently initiated a new program for recruiting recent college graduates into the financial function of the bank. These new hires will initially be involved in a variety of financial functions, including transactions processing, control, risk management, business performance reporting, new business analysis, and financial analysis. Recognizing that they are competing with many other banks for the relatively small number of qualified graduates, the bank has assigned you to develop a skills statement to be used in college recruiting as well as an in-house training program for new hires. You have some old training manuals and recruiting guides to assist you, but your boss advises you not to use them and to instead start with a fresh page. The reason for developing new materials is that the bank recently reorganized based on new management methods. Required 1. Briefly explain 8 to 10 critical success factors for this bank. Consider how a bank of this size remains competitive and successful. 2. Develop a one-page outline of the skills statement and training program that your boss requested. Be brief and specific about the proper job description of a new employee in the finance area of the bank. What is the role of professional ethics, if any, in the job description? Hint: Use a balanced scorecard approach 1-42 Consulting; Skills A consulting firm offering a broad range of services will soon visit your college to recruit graduates. This firm has more than 20,000 professional staff in 275 offices of 11 differen countries. Most of its clients are large corporations in a variety of different industries. Because of th Gonortunity for the experience and travel, you are very interested in getting a job with this firm. Yo