14-1Whataretheobjectivesofprojectmanagement,

andwhyisitsoessentialindevelopinginfor-

mationsystems?

Describeinformationsystemproblems

resultingfrompoorprojectmanagement.

Defineprojectmanagement .Listand

describetheprojectmanagementactivities

andvariablesaddressedbyproject

management.

14-2Whatmethodscanbeusedforselectingand

evaluatinginformationsystemsprojectsand

aligningthemwiththefirm'sbusinessgoals?

Nameanddescribethegroupsresponsible

forthemanagementofinformationsystems

projects.

Describethepurposeofaninformationsys-

temsplanandlistthemajorcategoriesin

theplan.

Explainhowkeyperformanceindicators,

portfolio analysis,andscoringmodelscan

beusedtoselectinformationsystems

projects.

14-3Howcanfirmsassessthebusinessvalueof

informationsystems?

Listanddescribethemajorcostsandbene-

fitsofinformationsystems.

Distinguishbetweentangibleandintangible

benefits .

14-4Whataretheprincipalrisk factorsininforma-

tionsystemsprojects,andhowcantheybe

managed?

Identifyanddescribeeachoftheprincipal

risk factorsininformationsystemsprojects.

Explainwhybuildersofnewinformation

systemsneedtoaddressimplementation

andchangemanagement.

Explainwhyelicitingsupportofmanage-

mentandendusersis soessentialfor suc-

cessfulimplementationofinformation

systemsprojects.