15) periods generally longer than one year. A) Practical capacity B) Theoretical capacity is based on the level of capacity utilization that satisfies average customer demand over C) Master-budget capacity utilization D) Normal capacity utilization 16) Sunk costs are A) costs incurred as a result of an investment position B) costs that is the sum of all costs in a particular business function of the value chain C) the contributions to operating income that is forgorie by not using a limited resource in its next-best alternative use D) costs that are unavoidable and cannot be changed no matter what action is taken Answer: D 17) When deciding to accept a one-time-only special order from a wholesaler, management should A) consider the sunk costs and opportunity costs B) not consider the special order's impact on future prices of their products C) determine whether excess capacity is available D) verify past design costs for the product 18) Full costs of a product are the sum of A) fixed costs and sunk costs in all the business functions of the value chain B) variable costs and sunk costs in all the business functions of the value chain C) all variable and fixed costs in all the business functions of the value chain D) fixed costs, variable costs, and sunk costs in the value chain 19) Which of the following is an example of insourcing? A) a pharmaceutical company's research team developing a new patent using current resources B) a smartphone manufacturing company factoring its receivables as a source of capital C) a large conglomerate company selling a business wing to its competitor D) a petrochemical company assigning a vendor to make software for its supply chain management 20) Schmidt Sewing Company incorporates the services of Deb's Sewing. Schmidt purchases pre-cut dresses from Deb's. This is primarily known as A) insourcing B) outsourcing C) fragmentation Din housing