16. How can behavioural expectations be established for the program?

17. List the ways that the roles and responsibilities of stakeholders can be documented.

18. Provide three (3) tips for communicating with stakeholders.

19. How can learning needs be identified?

20. Identify four (4) examples of the types of information an organisation creates and uses.

21. What must be included in a knowledge management plan?

22. What should be considered when reflecting on the program?

23. How can you facilitate an environment for reflection on and review of practices and activities?

24. Identify five (5) methods for coaching relevant stakeholders to work toward attainment of program benefits.

25. How can program benefits be identified?

26. How can the outcomes of leadership be evaluated? List at least three (3) ways.

27. When identifying opportunities for leadership improvement, what might these relate to?

28. How might feedback be sought from relevant stakeholders on leadership skills and processes?

29. When documenting feedback, what should be ensured about the documentation?

30. List four (4) examples of the opportunities that might be used in relation addressing improvement needs for future leadership.