16. In BLJ's view, which of the following are the two most important features of new payment methods for consumers? (p. 133; Kindle, 2216-2220) 1. Security. 2. Convenience. 3. Speed of settlement. 4. Financial gains (e.g., rewards programs). A. land2 B.2and4 C.2and3 D.3and4 17. A puzzle to payments providers is that consumers usually say they care about but fail to adopt payment methods with this feature when given the chance. (BLJ, p. 133; Kindle, 2220) A. security B. speed of settlement C. nancial gains D. convenience