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16. When using a control chart a manager does not investigate the activity when: a. All observations are outside the upper and lower limits. b.
16. When using a control chart a manager does not investigate the activity when: a. All observations are outside the upper and lower limits. b. All observations are within the upper and lower limits c. Most observations are outside the upper and lower limits. d. One observation is outside the upper limit and one observation is outside the lower limit
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