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17 (2 points) Retake question A service hotline has an average of 30 calls coming in every hour, and there are on average 4 callers
17 (2 points) Retake question A service hotline has an average of 30 calls coming in every hour, and there are on average 4 callers in the queue. What would be the average time a caller spends waiting for an agent to answer? Question 17 options: 7.5 minutes 120 seconds 8 minutes 120 minutes
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Engineering economy
Authors: Leland Blank, Anthony Tarquin
7th Edition
9781259027406, 0073376302, 1259027406, 978-0073376301
