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17 and 18 please Question 17 0.8 pts Phone calls arrive at a particular call center with an average of 20 every minute. The call

17 and 18 please

Question 17 0.8 pts Phone calls arrive at a particular call center with an average of 20 every minute. The call center management want the maximum probability of having more calls than staff in any given minute being .05. How many staff are necessary to ensure this? You may find it easier to use excel than to use a calculator for this one. Question 18 0.8 pts Phone calls arrive at a particular call center with an average of 10 every minute. The call center management want the maximum probability of having more calls than staff in any given minute being .1. How many staff are necessary to ensure this? You may find it easier to use excel than to use a calculator for this one

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