(17: In the public relations process, setting objectives and dening audiences happens in the : A-research and analysis stage B-policy formulation stage C-programming stage D-commurnication stage 0.3: The first step in any successful public relations campaign is: Aaction plan B-research C-situation analysis [TI-communication (19: Which of the following sentences is false: ASpin means defending your client or employer-right or wrong. truthful or untruthful, honest or dishonest B-Spin is the proper practice of public relations CLSpin means covering up their unethical performance by spinning a story or the facts behind an issue (110: Which of the following sentences is false: A-When a client begins to act in ways that violate, or could violate, the human rights of individuals, communities, and societies, they should not be entitled to .public relations representation B-Public relations agencies must also consider the value of their own C-reputation Sacrificing one's reputation is much less costly than losing money Q11: Which of the following sentences is true: APublic relations can only be used for ethical purposes B-Public relations can only be used for unethical purposes C-Public retations can be used for many purposes - some ethical and others unethical Q12: Which of the following sentences is false: A-Crisis management is among the most challenging and stimulating aspects of public relations work BPublic relations is important because the public does not get enough messages C-Public relations promotes an entire institution