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18/hr 20/hr 19/hr 36/hr 36/hr 10/hr 12/hr 8/hr The diagram describes a service process where customers go through either of two parallel three-step processes and
18/hr 20/hr 19/hr 36/hr 36/hr 10/hr 12/hr 8/hr The diagram describes a service process where customers go through either of two parallel three-step processes and then merge into 2 answers
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Essentials of Contemporary Management
Authors: Gareth Jones, Jennifer George
5th edition
978-0077762469, 77762460, 978-0078029349, 78029341, 978-007743947
