19. A project manager is managing a few innovation projects with a high level of uncertainty. The project manager is experiencing challenges with the large number of change requests issued due to the nature of the project. What should the project manager do?

A. Reduce the number of approvers required to implement a change request

B. Request sponsor approval for all change requests to reduce the number of changes

C. Initiate the number of iterations to reduce the number of change requests

D. Add a fixed number of change requests allowed by the client on the project baseline

20. A project manager is part of a balanced matrix project organization. The project manager will receive all work performance updates directly from the new sourcing department head who has no time to spare to give the project manager the information. What should the project manager do?

a)Discuss the situation with the company project sponsor for advice

B. Request information directly from the sourcing department team members

C. Work out a resolution in consultation with the sourcing department head

D. Present the situation to the manager of the sourcing department head

21. During a project's initiation phase, a lessons learned sharing session was held with the team from another project. Low construction productivity was discussed as a potential delay to project completion. What should the project manager do next?

A. Discuss this issue with the project sponsor to request additional funding to implement mitigation

B. Prequalify contractors with proven track records to eliminate productivity concerns

C. Add construction productivity to the risk register and develop a mitigation strategy for site execution

D. Hire a construction management consultant to develop a comprehensive site execution plan

22. A project manager is planning a project with multiple work packages. Each work package has its own defined scope, but funding will be at the project level. How should the project manager determine if the allocated resource budget is sufficient to cover the resource costs of the project?

A. Estimate the costs at the work package level and add those costs to calculate the total cost of the project and compare it to the allocated budget.

B. Create a budget burndown and a scope burnup and then verify that the project scope is completed before the allocated budget is depleted.

C. Divide the allocated budget by the number of work packages and verify that each work package can be completed within the allocated budget.

D. Fund each work package in the order of its importance and shift any remaining scope from non-funded work packages to funded work packages.

23. In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technician's poor performance as the reason for the conflict. How should the project manager resolve the problem?

A. Use a direct, collaborative approach with the technician and supervisor

B. Provide a just-in-time training to the technician to improve their skill set

C. Replace the technician with a high performing resource as time is critical

D. Talk to the supervisor to tone down their approach and attitude