19. Describe a system you could establish for dealing with problems and delays affecting performance and how it can be managed

20. You will also need to be aware of relevant industrial agreements when making schedules for both internal and external labor. Name three aspects of leave that are provided for in the National Employment Standards in the Fair Work Act 2009

21. List three reasons why a project might be delayed.

22. Describe how you would document variations to comply with quality management procedures.

23. Describe what the project quality management process is and how to implement it.

24. Define what is meant by drawings and specifications. What is the difference?

25. Describe how to make changes to approved contract drawings and specifications, including how to facilitate contact with parties to the contract.

26. Identify ten common features of a site-management plan.

27. Describe why site-management plans need to be implemented with organisation policy and site conditions reports.

28. Give an example of a system you use which helps you to control multiple projects and explain what it does.

30. Outline two different methods of how you can manage and gain approval for a progress claim in accordance with contract requirements (max. 200 words).

29. What is a progress claim?

31. Suggest three examples of project costs which may need to be analysed against estimates during construction.

32. Why might project costs change as the project progresses? Provide two reasons.

33. When analysing costs, what questions do you need to ask yourself to establish if variations are permitted?