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19. Reducing the complexity of a product and improving a product's maintainability are activities of: A. Product lifecycle management (PLM). B. Manufacturability and value engineering.

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19. Reducing the complexity of a product and improving a product's maintainability are activities of: A. Product lifecycle management (PLM). B. Manufacturability and value engineering. C. Product-by-value analysis. D. Organizing for product development. 20. is an example of service design that required customers to Ye participate only in the delivery of service. A. Stress test B. Cosmetic surgery C. Interior decoration D. Car repair

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