19. Which of the following would be part of the layout design decision at a major hospital? a. How many doctors to hire b. What services to provide to patients c. Where in the city to put the hospital d. Where in the building to put equipment 20. At Kamali's ceramics shop, the raw clay piece receives an undercoat, then a layer of paint, then decoration, then a protective topcoat. In between each step, the piece is fired in an oven. Which type of layout would be most appropriate for Kamali's shop? a. The location layout b. The fixed-position layout c. The process-oriented layout d. The production layout 21. When constructing a custom home, the foundation, framing, trim, and so on are built on- site, with workers and materials coming to the housing location. This type of process layout is called the a. fixed-position b. location c. process-oriented d. production layout. 22. When demand varies quite a lot, the planning decision concerning theis made more difficult. a. plant layout b. location c. production rate d. product design 23. At her furniture factory, Tania smooths out the effects of variations in demand by asking a friend with a neighboring factory to produce furniture when demand is high. Tania is using the production option called a. back ordering. b. a chase strategy. c. customization. d. subcontracting. 24. One Navy destroyer ship has many thousands of parts and requires many specialized skills to repair, so maintenance workers use a computer program to estimate the parts needed and the repair schedule. The automated system that can manage all of this information is called a(n) program. a. database b. Material Requirements Planning c. artificial intelligence d. financial planning