1.A COST OF QUALITY study includes all EXCEPT

a.Prevention Cost

b.Defective material cost

c.Appraisal cost

d.Materials cost

2.You have been told that your planned full-factorial designed experiment is too expensive. Which of the following is the PREFERRED option?

a.Replicate the results

b.Use a fractional factorial design

c.Use aliasing and/or confounding

d.All of the above

3.DMAIC generally de-emphasizes

a.Existing processes

b.Broken processes

c.New designs

d.Old designs

4.An x-bar R chart is typically used when you have a ____ subgroup

a.Rational

b.Large

c.Noisy

d.Timely

5.The central limit theorem

a.Intersects the y axis and becomes the value of y when x=0

b.The means will be normally distributed regardless of the parent population

c.Separates product-to-product variation and leaves only measurement error

d.All of the above

6.Which of the following describe Taguchi's contribution to six sigma thinking?

a.Loss function

b.Product design must be robust-insensitive to input variation

c.Signal-to-noise ratio used to evaluate system performance

i.A only

ii.B and c only

iii.A, b, and c

iv.None of the above

7.Which of the following should be used when a process has a rational subgroup condition?

a.P chart

b.X-bar R chart

c.Attribute chart

d.All of the above

8.Which of the following is a way for a critical to quality (CTQ) requirement to be met?

a.Performing a regression analysis

b.Employing the use of a design of experiments approach

c.Using a stem and leaf chart

d.All of the above

9.Which of the following does the monitoring of x's in x-bar r chart show?

a.Centering

b.Dispersion

c.Sigma

d.Standard deviation

10.The strategic planning team has identified the following three factors in their SWOT analysis. 1. We have a strong marketing campaign. 2. We have low employee turnover. 3. We have an innovative and highly-regarded IT department. In which of the following SWOT categories would the team place the above factors

a.External opportunities

b.External strengths

c.Internal strengths

d.Internal opportunities