1.According to Goldsmith in "Learn to Embrace the Tension of Diversity," which of the following is NOT an apt skill that leaders can use to help groups collectively navigate diversity tension?

Group of answer choices

a) Keep reserved if we happen to see people harming the self-worth of others by harassing or treating them according to simple stereotypes in group meetings.

b) Become skilled at understanding different people's abilities, styles of leadership, problem-solving, and learning.

c) Take the time to personally get to know a wide variety of colleagues.

d) All of these are apt skills.

e) None of these are apt skills. 2.The management team at Gamma Systems kept entering destructive cycles. Katzenbach and Smith in 'The Discipline of Teams' would recommend the team attempt to implement which of the following?

Group of answer choices

a. Re-group the team with other teams to create a 50-person 'super-team.'

b. Create urgent confrontation that re-establishes the leadership hierarchy.

c. Re-establish individualized goals like bonuses to best performing members.

d. Create a specific purpose that differs from that of the surrounding organization.

e. None of these is correct.

3.A key criterion for constructive disagreement on teams involves cultivating civil discourse, in which team members can listen to the open but respectful disagreements of one another, try to understand one another's perspectives, and attempt to reach reasonable compromises.

Group of answer choices

a.True

b.False

4.After reading Katzenbach and Smith's 'The Discipline of Teams,' Yousef decided to hold a meeting as the leader of his new team to draft a clear set of team-specific metrics that could be used to track whether or not the team was successfully following its own agenda. Katzenbach and Smith would call those metrics which of the following?

Group of answer choices

a. Accountability Heuristics

b. Delegation Rankings

c. Performance Goals

d. Interpersonal Assessments

e. None of the above.

5.Consider the video we watched in week two on the tragic flight of United Airlines Flight 173. The team of the captain, flight engineer, tower, and first officer spent a lot of time (30-40 mins) making safety checks and ran out of fuel before the plane could land. Which of the following issues were likely causes of the tragedy?

Group of answer choices

a) Effective communication among team members.

b) A strong hierarchy that allowed the captain to make unilateral decisions with little need to listen to suggestions from other members of the team.

c) Cognitive diversity among team members allowing for application of a diverse set of heuristics.

d) All of the answers are correct.

e) None of the answers are correct.